Key Microsoft Retail Management System Features
Manage Inventory More Efficiently
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Automate inventory management. Track inventory automatically across one store or multiple
locations using any stock or sales method. Get insight into your inventory by finding out which items are the
best and worst sellers. Use these classifications to assign new sales or price levels quickly for specific
segments of your stock. |
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Reduce inventory costs and out-of-stocks. Maintain tighter control over inventory with
automatically generated purchase order suggestions and stock levels, and the ability to transfer
inventory across stores. Track storage of offline inventory including non-sellable or broken items. |
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Maintain multiple suppliers per item. Make sure you get the most for your money.
Visibility into supplier histories makes it easy to select vendors who offer the best service and the lowest prices. |
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Get easy-to-understand point-of-sale screens. Gain quick access to complete product
and customer information. |
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Process transactions quickly. Point-of-sale screens allow your employees to process
complex transactions efficiently. Cashiers can also reprint receipts or recall previous transactions from
any point-of-sale register. |
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Offer better customer service. With access to complete customer histories, it's easy to
target preferences. Suggest cross-sells and up-sells, advertise other products at the point of sale, and use
information to market other products more effectively. |
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Save money. You'll eliminate the need for separate credit card terminals and
associated phone lines. |
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Reduce data entry. By integrating card transaction processing into business
operations, you can reduce data entry and experience easier reporting and reconciliation of transactions. |
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Provide fast service. You'll provide fast, efficient service to customers;
speed up check-out lines; and facilitate reporting and reconciliation of transactions. |
Provide Superior Customer Service
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Personalize service and accommodate your customers. Quick access to product and customer
information helps your cashiers offer better service. Track entire transaction histories, providing information
on customers' previous purchases, payments, and accounts. Call up digital copies of receipts from past purchases and take partial payments with ease. |
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Sell impulse items. With the multimedia NetDisplay, you can showcase products
on a second monitor at your point of sale. NetDisplay is programmable and interactive—entering the
customer's name can trigger personal greetings and reminders about items they buy on a regular basis. |
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Keep your sales team message consistent. Help ensure your customers receive the same
consistent product information and messaging from your sales staff.
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Create sophisticated sales and marketing campaigns easily. Test-market pricing concepts,
sales promotions, and new products. Put up a better fight against competitors, including the bigger retailers
who aren't as customer-focused as you. |
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Target mailings to your customers' special interests. Grant automatic discounts and
differential pricing to special customers. |
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Customize your receipts. Add information about promotions for new products and specials. |
Integrate Your Technology with Microsoft Office
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Take advantage of the Microsoft Office applications you use daily. Microsoft Business Solutions
Retail Management System integrates with familiar Microsoft Office System applications, so you can make full use
of existing software investments without adding training costs. |
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Use Microsoft Office Word and Excel. Use customer information and sales histories
from Microsoft Retail Management System to create mail merges and targeted communications to help you
attract and retain customers. Make it easy to export data and reports from across your retail operation.
For example, export customer purchasing histories, supplier histories, and sales reports into Excel for
analysis or to share with others. |
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Speed up everyday business communications. You can set up a purchase order for a vendor in
Microsoft Retail Management System and send it directly to the supplier as an attachment in a Microsoft Office
Outlook e-mail message. |
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